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Kalinian, Dr. Haygoush, PhD

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Kalinian, Dr. Haygoush, PhD
Kalinian, Dr. Haygoush, PhD
(5 Reviews)
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30320 Rancho Viejo Road Suite 5 San Juan Capistrano, CA 92675
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Recommended
4 star average for Recommended
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Value
5 star average for Value
Office staff is incompetent and rude

I called to schedule as a new patient and was told to go fill out some new patient forms. Fine - every office does this, until you look at the forms. One of them is a blanket credit card authorization that includes any amounts not covered by insurance. When you ask them to help find out what the amount not covered by insurance is, you're met with "That's not my job ". Not only does every other provider out there help navigate insurance issues, they are extremely rude about it here. I would recommend staying far away from this practice. If you do have to go here for whatever reason, at least avoid "Sophie" like the plague. She's extremely rude and unprofessional. I did end up speaking with her supervisor "Kate", who is much more reasonable, but upon me asking for them to try to work with me, I find out they are apparently "in between medical billers" and her hands are tied. I honestly don't know how good Dr. Kalinian is, but she sure has problems managing a staff, which seems like a pretty big red flag for a neuropsychologist.
by Matt xxx.xxx.8.140
May 21, 2018
Dr Kalinina is excellent, very knowledgable, kind compassionate, and caring. I strongly recommend her
by MJ xxx.xxx.21.111
August 27, 2014
E remember satisfied with the experience I had w Dr Kalinian, she was able to diagnose my c plex problems, when others could not. She is really very gifted. YANK GOD I FOUND HER
by JT xxx.xxx.67.232
August 10, 2014
Stay away from this person. She has no idea what she is doing, uses outdating testing techniques and doesn't know how to interpret her own data from tests. This led t a misdiagnosis for me and subsequent days, dollars and peace of mind were lost.
by wtf xxx.xxx.163.5
May 02, 2014
Would you recommend this counselor to others?
Absolutely Not
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Armac xxx.xxx.39.189
October 02, 2012
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30320 Rancho Viejo Road Suite 5, San Juan Capistrano, CA 92675