They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.