Directory > Providers > Counseling > Counselor > NY > Smithtown > EARS > Reviews

EARS

Nearby

Counselors

Family Therapeutic Counseling Matters, LLC

Westport, CT

Positive Living

Garden City, NY

Bridge Counseling & Bereavement Center

Smithtown, NY

Nuvo Life Counseling Center

Smithtown, NY
Get Featured on Wellness.com > Learn More
EARS
EARS
(11 Reviews)
> Get Phone Number & Directions
278 Middle County Road Smithtown, NY 11787
Add a Review

Consumer Feedback

(11 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
I receive treatment here monthly. I graduated from the outpatient groups and go there for my medication. Not only is the staff nasty and quite spiteful ( if you defend yourself in any way or back them in to a metaphorical corner because you bring their lack of care to their attn) they will skip you on purpose and make you wait. I wait nearly 1-2 hours every single time. For a simple prescribtion writing. Not only that but my insurance changed for 30 days ( as it does every year when i renew) then it goes back to normal. This happened again and like every year i made them and my pharmacy accross the street aware. Now 2 days before my appt i am told i will not receive my medication unless i pay $150. Mind you i called them to confirm my appt. If i didnt call them NOONE would have called me. yet they tried to say im lucky and it was kind of them that THEY made a courtesy call. Which clearly was not the case. They tell me 2 days before my visit that i cant receive my meds ( that i will go into immedeate withdrawls if i dont take it) unless i pay $150? Im sorry you may have that kind of money at the drop of a dime. But i have 2 children. One with Autism and a 4 year old who is very active. My bills are about $4950 per month. Daycare is $2400 per month for both kids. Not that its their problem what my expenses are but my point is not all of us can just pull that out of our asses.

Also the biggest problem ive had there is they have ZERO compassion. The ONLYONE with any compassion love and heart is Jan the Counsler. She is a miracle worker. She is too good for that place yet she stays. It makes me sick how the rest of the staff treat people. Especially Dr Zysman. To them you are "Just another Dirtbag Addict" Youre in a business that requires compassion, patience and competency. And there is NONE of that there. Do yourself a favor and go somewhere else.
by ALoyalYetAppalledPatientOfEars xxx.xxx.8.214
July 13, 2016
They defrauded Medicaid a few times, had to pay them back a million or so. Sleazy group of people. To put it mildly. They also try to take money from patients who receive merit awards, by having house managers witthold their checks.
by DickDartboard xxx.xxx.136.48
November 27, 2014
Did this counselor show genuine concern for your situation?
Kind of, but I wish they had shown more
by Anonymous xxx.xxx.207.226
March 28, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Dlls251 xxx.xxx.186.186
October 23, 2013
Don't bother. Had an appointment at 4:15. I arrived on time. There was no receptionist at the window. I had a seat and waited, and waited. No one greeted me, no one acknowledged me. At 5:30, they told me since I was not on time for my appointment they could not see me and I would have to return another day.

Place looks horrible - shabby building, poorly decorated. Not welcoming at all.

Will not return, and will advise others that this place is to be avoided. If this is how they treat new patients, can you imagine the lack of care given to existing patients????
by Perry xxx.xxx.228.176
July 23, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.176.182
May 07, 2013
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was the waiting area spacious?
No, but I can always find a seat
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.252.106
February 08, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.22.130
July 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
If I need to, I'll return
by ocdqueen23 xxx.xxx.105.206
June 22, 2012
Their staff was not friendly at all, I didn't feel welcome there. The office was easy enough to find. I would never visit them again. I was dissapointed. The woman who works at the desk is such a bitch and has no compassion for anyone who is going theough withdrawals and i am NEVER going back again. DONT go here
by Angry xxx.xxx.190.103
May 07, 2012
Add a Review
Map and Directions
278 Middle County Road, Smithtown, NY 11787