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West End Animal Clinic

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Radford, VA

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West End Animal Clinic
West End Animal Clinic
(8 Reviews)
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829 2nd Street Radford, VA 24141
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Value
4 star average for Value
Recommended
4 star average for Recommended
Most caring pet care facility I have been too. They are respectful and reasonable on pricing.
by Sheila Basham xxx.xxx.140.247
February 02, 2016
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was it easy to find parking at this veterinarian's office?
Yes, it was convenient
Did you leave the office feeling satisfied with your visit?
Yes
Were handicap accommodations well done?
Yes
by Anonymous xxx.xxx.108.177
September 14, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this provider seem knowledgeable and competent?
Yes
Would you refer this provider to a family or friend?
Possibly
Is this business handicap-accessible?
Somewhat
by Anonymous xxx.xxx.57.6
June 05, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
by Kelly McGowan xxx.xxx.193.100
February 10, 2014
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this veterinarian leave your pet unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.111.251
October 23, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this veterinarian prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Robert Trent xxx.xxx.40.126
March 10, 2013
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.176.208
February 21, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this veterinarian promptly return your phone calls?
Yes
by Karen xxx.xxx.200.123
November 25, 2012
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Map and Directions
829 2nd Street, Radford, VA 24141