Saugerties Animal Hospital

Saugerties Animal Hospital
Saugerties Animal Hospital 163 Ulster Avenue Saugerties, NY 12477
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Saugerties Animal Hospital is 1 of the best veterinary hospitals I have ever taken my beloved dogs to. It is not the fanciest clinic and does not have the latest state-of-the-art equipment, I've been to those clinics in many different regions of NYS, paid the exorbitant fees that they charge and have been treated to indifferent attitudes by egotistical and sloppy vets. The vets at Saugerties are in a class by themselves and are GREAT! Dr. Rothstein is a no-nonsense and brilliant diagnostician, Dr. Jackson is caring and a skilled surgeon, and Dr. Lang is quiet, bright and compassionate. Staff is professional (when treated politely!). The waiting room is basic, usually crowded and busy, but everyone is seen and each patient receives an appropriate amount of time - regardless of how many are waiting to be seen, Emergency needs are a phone call away -- 24/7 - and the fees for services are so reasonable. I LOVE this veterinary practice and the people who work there.
Dr. Rothstein and his incredible staff are the most professional, caring and knowledgeable group!
I have trusted them with the care of my Airedale Terriers for nearly 15 years.
Their keen diagnosis and surgical skills saved the life of one of my dogs.
I've recommended them to all my friends and most drive over an hour just to guarantee their pets receive the best care available.
5 stars is not nearly a high enough rating!
This is the finest animal hospital I have ever visited. I use Dr. Howard Rothstein, who is unbelievable. The practice is efficient, clean and animal friendly from the minute you walk through the doors. I cannot recommend this animal hospital highly enough.
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Does this provider offer flexible appointment times?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Was it easy to make an appointment with this provider?
Yes
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Is this veterinarian easy to reach in an emergency?
Absolutely! I can always count on them
Does the provider's staff treat you well?
Yes
Did this veterinarian leave your pet unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this veterinarian's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
I would trust their advice. I'm confident that my pet's health and safety is their top priority. They have clean offices . They are nice but sometimes overbooked and the staff is probably overworked. But sometimes this is because they don't turn an emergency away. The staff gies out of their way to make both me and my pet feel welcome. It felt like they really cared about both of us.
Did your pet experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider give unbiased advice?
Yes
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
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