Lau Timothy S Y Dr DVM

Lau Timothy S Y Dr DVM
Lau Timothy S Y Dr DVM 2203 South Beretania Street Honolulu, HI 96826
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Was it easy to make an appointment with this provider?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this veterinarian offer flexible appointment times?
Yes
Is this veterinarian easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.252.18
January 08, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.172.197
November 21, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this veterinarian thoroughly explain the risks and benefits of your pet's treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.214.23
September 28, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.194.10
August 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.16.124
August 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Me xxx.xxx.186.155
August 02, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.210.203
April 29, 2012
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They made the extra effort to make sure every question and concern I had was addressed. They always listen very carefully to all of my input and concerns. All my pet's treatment decisions are made collaboratively instead of them just telling me what to do.
by Anonymous
January 23, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were you confident that your pet was safe in this veterinarian's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 27, 2011
Was this provider's staff friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you going to visit this veterinarian again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 20, 2011
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