Dr Renee Bugenhagen

Dr Renee  Bugenhagen
Hamburg Veterinary Clinic 3646 Pleasant Avenue Hamburg, NY 14075
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They go out of their way to help me and my dog. I have nothing bad to say, they are all fabulous.
by Karen xxx.xxx.226.4
April 24, 2015
Great Staff! The services that my pet received there were excellent. The facility is very clean and welcoming.
by sa32 xxx.xxx.133.137
December 10, 2014
I would not take my pets anywhere but Hamburg Veterinary Clinic. Have never had such a high level of care.
by Cindy xxx.xxx.137.243
July 31, 2014
All of our kids/pets have been under the care of the Hamburg Veterinary Clinic for more than 20 yrs. Dr. Bugenhagen and her team are top notch in terms of customer service, patience, caring, compassion and expertise. We are never rushed, we feel that any concerns are attended to and taken seriously. They always find time to fit us in if there is a problem or urgent concern. They extend themselves to make sure our animals are well cared for. I highly recommend this team and facility to anyone looking to change providers or to anyone new in the area.
by Maureen xxx.xxx.175.60
July 17, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Mostly yes
Did you feel safe in this provider's care?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.107.139
June 17, 2014
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
Did this veterinarian answer all of your questions?
Yes
Did this veterinarian seem up-to-date with the current advancements in their field?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.153.147
December 08, 2013
Was this veterinarian friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this veterinarian rush your appointment?
No
by Anonymous xxx.xxx.230.59
December 05, 2013
Was it easy to find parking at this veterinarian's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian rush your appointment?
No
How would you compare this veterinarian to others in his/her field that you have visited?
Among the best I have seen
by Julez xxx.xxx.61.102
June 19, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.234.204
June 18, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.6.65
April 08, 2013
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