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Eastwood Animal Clinic Inc

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Eastwood Animal Clinic Inc
Eastwood Animal Clinic Inc
(1 Review)
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9509 Montana Avenue El Paso, TX 79925
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(1 Review)
If option to give zero stars I would select that one instead. I boarded my puppies at Eastwood Animal Clinic MLK weekend. My fur babies are up to date with all vaccinations including kennel cough vaccine. Both of my puppies ended up getting sick from clinics UNCLEANLINESS or mixing sick animals with well animals. I informed clinic and manager Lanytte stated there was nothing she can do. I took my fur babies to be examined and accrued an additional $125 vet bill. I checked in at 3:28 pm and was attended at 6:25pm. A 3 HOUR WAIT!! Upon arrival to my home one of the medicine container was COMPLETELY EMPTY! Their page claims they care for the well being of our animals, but that is completely false! They are sure to get payment but not verify prescription is given. I was unable to do anything that evening 01/26/21, since after 6pm they can leave you in their parking lot but they will not answer anymore calls. The next morning I call to inform them of their error and Lanytte called me a liar, why would I lie? Lanytte (the manager) did not take any accountability, no empathy, nor apology, but she hung up on me TWICE and before she hung up on me second time she stated clinic will no longer render services to my fur babies! Why would we go back to a clinic that exposing them to illnesses and robs them of their medicine. Veterinarian refused to speak with me, as per staff he does not handle "complaints" I never talked to veterinarian when my fur babies were examined. I asked receptionist does your vet not speak to customers to explain treatment or animal symptoms? Receptionist stated he did, however that is another service I was DENIED! Lastly I'm unable to find Samuel Gibson credentials, I am inclined to believe his father is the Dr. not him.
by Daila M Macias xxx.xxx.137.194
January 27, 2021
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9509 Montana Avenue, El Paso, TX 79925