Were the staff members able to answer your questions?
                        
                        
                            Yes, they were able to answer my questions
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Absolutely! I'm confident they will work hard to find the best solution for me
                        
                        
                            Did they follow up with you after your appointment?
                        
                        
                            Yes.
                        
                        
                            Was the waiting area spacious?
                        
                        
                            No, but I can always find a seat
                        
                        
                            Did this provider leave you unattended for an extended period of time?
                        
                        
                            I was left alone for a while, but it wasn't too long