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Southpoint Counseling

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Southpoint Counseling
Southpoint Counseling
(7 Reviews)
> Get Phone Number & Directions
36 North Main Street Belmont, NC 28012
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Expertise
5 star average for Expertise
Outstanding professionalism, compassion and service
by Tim B xxx.xxx.129.22
October 29, 2015
Rob McCarter is an excellent counselor in so many ways. He is great dealing with the entire family unit and wonderful with children, fostering trust and sparking improvement in various areas of life. I take my children to him and we all see him together and they also see him individually. We are all better people because of him and the direction he has given us. Thanks Rob.
by Lynsey Wiggins xxx.xxx.49.135
January 10, 2015
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this psychologist's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by ANONYMOUS xxx.xxx.235.213
January 20, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to make an appointment with this psychologist?
Yes! It was effortless!
Does this psychologist promptly return your phone calls?
Yes
Does this psychologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Zak Putnam xxx.xxx.214.20
November 03, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
October 27, 2011
Their staff is very friendly and professional. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
March 28, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
March 03, 2011
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Map and Directions
36 North Main Street, Belmont, NC 28012