Montgomery Pamella A PhD

Montgomery Pamella A PhD
Montgomery Pamella A PhD 4123 Okemos Rd Suite 14 Okemos, MI 48864
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Recommended
4 star average for Recommended
Staff
2 star average for Staff
Worse experience ever. Unprofessional and even though I went in for an unbiased assessment she actually admitted that she falsifies patient records for the right price to say whatever I wanted. Completely unprofessional.
by ANONYMOUS xxx.xxx.189.26
July 29, 2014
Every time I tried to give them my input or concern, they just interrupted me or cut me off. They didn't care at all what I had to say. I'm still upset because of how long they made me wait in the waiting room. I felt like I was in there a week. She then decided it was ok to share my information with other people without a release. I have not returned to see her since. Completely unprofessional.
by Disatisfied Customer xxx.xxx.131.190
October 22, 2013
Every time I make an appointment, they're over an hour late. You would think they'd respect my schedule enough to show up on time. I wasn't impressed with their level of cleanliness. Normally, it wouldn't matter to me, but it was way too dirty in their office. Their office was simple enough to find. I usually have a poor sense of direction but I found it fairly easily. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. You couldn’t pay me enough to go back and see them again. They were horrible.
by Anonymous xxx.xxx.186.166
May 19, 2013
Is this psychologist easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this psychologist to others?
I Already Have
by Anonymous xxx.xxx.195.161
November 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.195.161
July 30, 2012
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