Glenn R Koch Associates & Company

Glenn R Koch Associates & Company
Glenn R Koch Associates & Company 961 Marcon Boulevard, Suite 312 Allentown, PA 18109
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Never met such irresponsible staff in my life. The therapist kept cancelling the much needed appointment then finally the day we met she texted minutes before the appt she was running late.
by Nonya Buz-Ness xxx.xxx.228.159
September 25, 2019
Does this provider treat their staff well?
Extremely well
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Does this provider listen to your concerns and respond respectfully?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Was the background music pleasant while you were in the waiting room?
Yes
by Anonymous xxx.xxx.244.96
August 19, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.187.136
October 09, 2013
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Is this psychologist easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.142.248
October 08, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this psychologist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.69.219
September 25, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
November 03, 2011
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