Germantown Psychological Associates PC

Germantown Psychological Associates PC
Germantown Psychological Associates PC 7516 Enterprise Avenue Memphis, TN 38103
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
They don't offer flexible appointment times at all. I have a busy schedule, and every time I try to get an appointment they never have anything available at a time that works for me. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable. They always made sure that I wasn't in any pain. I was disappointed with the way my appointment went. I don't feel like they really cared about me.

Extremely Rude.

Had to do the front receptions job by contacting my insurance company.

Insurance told us to pay the $20 copay, but the front desk took $75 for some reason they could not explain!

First visit ever, just a "meet and greet"?!

Waisted time.
by Chad xxx.xxx.248.71
January 28, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.192.83
May 02, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
Are you going to visit this psychologist again?
If I need to, I'll return
Does this psychologist offer flexible appointment times?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
November 29, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this psychologist answer all your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
November 17, 2011
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
November 07, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. When comparing them to others I have visited for the same condition, they are among the best I have seen. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Anonymous
September 06, 2011
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