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Baltimore Counseling Center

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Psychologists

LifeStance Health

Baltimore, MD

LifeStance Health

Baltimore, MD

LifeStance Health

Baltimore, MD

LifeStance Health

Baltimore, MD
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Baltimore Counseling Center
Baltimore Counseling Center
(14 Reviews)
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6310 Harford Road Baltimore, MD 21214
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Saved my life.
by Sam xxx.xxx.199.62
January 06, 2020
While the providers are good, the office staff is less than professional. They are rude and disrespectful. Anne is more worried about money than treatment. The secretary was rude and cold. My recommendation: STAY AWAY.
by Amanda xxx.xxx.190.106
December 08, 2017
Did you spend a lot of time in the waiting room at this psychologist's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you refer this psychologist to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.73.186
January 22, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.231.205
July 03, 2013
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Getting an appointment with them at a convenient time couldn't be easier. I've never had a problem getting an appointment at a time that works for me. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I will absolutely return..
by Robyn xxx.xxx.71.181
June 27, 2013
Whenever I called with a question or concern, the staff made me feel their concern was not about the individual its was about the money. I am very dissatisfied with Baltimore Community Counseling Center on Harford Road in Baltimore Maryland. My son was diagnosed with being Schizophrenia. We had two types of insurances but I dropped one because it really no need in having two. When I dropped my insurance I called an spoke to someone o inform them that the insurance changed an that the co-pay would be changing. I gave my son the money but they would not take the increase. They could have called to find out the exact amount but they didn't they only would take $5 from my son. They told me that he could keep the therapist but he could not go to the psychiatrist. Well, sense he was comfortable with his therapist we would allow him to continue to see Dr. Malberg. But we need to find a different doctor to give him meds. The reception knew this so I asked them if they could ask the doctor to write him one month prescription, they told me we would have to pay out of pocket for the doctor to do this. At that time I felt that they was only concerned with the money portion. I was upset because of the type of business you think that the would be concerned with my sons mental disability but NOT AT ALL. Now my son is without meds because they refuse to send paperwork needed for services, because he has a $30 balance. Because my need to see the doctor for mental issues, I will pay but I feel its only fair to express how I feel about this particular agency. They are more concerned with pay than they are with the individual. Which we would not be in this situation if they only checked the insurance in the beginning. I will continue to voice my concern until I feel I have been heard.
by Anonymous xxx.xxx.80.40
May 24, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.83.199
May 24, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.80.225
May 24, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office too cold?
No, it was fine
Does this psychologist give unbiased advice?
Yes
Does this psychologist remember you and your circumstances at every appointment?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.56.89
February 06, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.95.254
December 18, 2012
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Map and Directions
6310 Harford Road, Baltimore, MD 21214