Michael Hoffmann, MD

Michael Hoffmann, MD
Chester County Otolaryngology and Allergy Associates 460 Creamery Way, Suite 103 Exton, PA 19341
Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
If you want someone to completely blow you off, go see this doctor. I had 5 sinus infections in a year and was referred to his office by my GP. I should have waited to see the other doctor in the practice. I was treated as if there was nothing wrong with me, my history was completely disregarded, and was told that I was fine except for a deviated septum. He diagnosed me with TMJ and said he would "fix my nose if I wanted him to." No thank you, Dr. Hoffman. I would not let you touch me with a 10 foot pole let alone fix my septum. I got a second opinion from a doctor that actually took time to talk to me and considered my history, and it turns out that I have quite a few allergies, a deviated septum, and hypertrophied turbinates in my nose, which have been known to cause headaches and chronic sinus infections. I also do NOT have TMJ. I would not recommend this doctor to anyone. He was not friendly and I felt like I was completely disregarded as a patient when I asked questions.


I was very disappointed at how unresponsive they were. They didn't answer any of my questions during the appointment. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They didn't help me as much as I was hoping and didn't answer all my questions.
by patient xxx.xxx.254.123
March 24, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The doctor did a detailed exam once I told him all of my symptoms. The entire staff was professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I am going to return in two weeks for a follow up and feeling better so far. I never went to an specialist ENT but so glad I did.
by Taylor w. xxx.xxx.81.210
September 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Joe xxx.xxx.33.198
August 30, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Was this ENT otolaryngologist's staff friendly?
Yes
by Anonymous
November 22, 2011
I was overjoyed to see that their office equipment was so advanced and up to date. It really put my mind at ease knowing that everything was up to safety standards. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by s
October 19, 2011
Great staff. The staff really knows what they're doing, and they know a lot about the company they work for. Dr. Hoffman was patient and listened to my concerns. Did not want to push drugs for the sake of it but to see what different therapies could accomplish.
by Shannon
April 07, 2011
Add a Review