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Helen Xu, OD

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Helen Xu, OD
HB Eye Care Center
(20 Reviews)
> Get Phone Number & Directions
196 Main Street Shrewsbury, MA 01545
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Helen Xu is a great eye doctor! She answered all of my questions :)
by Leah xxx.xxx.243.166
September 06, 2014
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.0.18
September 30, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Danny xxx.xxx.123.102
March 27, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.36.8
March 27, 2013
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by delphine xxx.xxx.176.150
March 27, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was the waiting area spacious?
Yes, extremely spacious
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by mamoon xxx.xxx.137.245
March 27, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Smith xxx.xxx.101.212
January 10, 2013
I can feel professional and patient with great care from her service!
by Riche xxx.xxx.143.66
November 06, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by eric xxx.xxx.1.32
November 05, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by hansome xxx.xxx.135.43
November 03, 2012
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Map and Directions
196 Main Street , Shrewsbury, MA 01545