Melissa Rainwater, M.D.

Melissa Rainwater, M.D.
7001 Rogers Ave Suite 502 Fort Smith, AR 72903
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
5 star average for Recommended
They knocked before entering the exam room, which I found to be very professional. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Beatriz xxx.xxx.36.236
November 15, 2013
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, but their answers were confusing
Does this provider have helpful information available online?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
by Anonymous xxx.xxx.21.69
October 18, 2012
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
by Anonymous
May 20, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous
April 28, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
March 03, 2011
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