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Kathryn Wells

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Kathryn Wells
*Wells of Health Massage Therapy*
(24 Reviews)
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2192 Sadler Rd Fernandina Beach, FL 32034
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to someone who asks for a referral?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this provider spend time asking questions and listening to you?
Definitely
Were handicap accommodations well done?
Yes
Did your massage hurt?
Not at all! My massage was the best I've ever had
by Anonymous xxx.xxx.163.165
May 26, 2014
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like the massage therapist personalized your massage?
Absolutely! They vary their technique every time I visit
by Anonymous xxx.xxx.141.221
July 10, 2013
Would you recommend this massage therapist to others?
I Already Have
Does this provider offer any coupons, discounts or promotions?
Yes
Was your massage therapist overly talkative during your massage?
No, they weren't overly talkative
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.211.6
June 10, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was your massage therapist overly talkative during your massage?
Not at all. They were very considerate and let me relax
by Anonymous xxx.xxx.165.203
May 18, 2013
Did the massage therapist use clean sheets?
Yes! They looked brand new!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.164.88
May 05, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.143.172
March 18, 2013
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.210.121
February 25, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this massage therapist friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was your massage therapist overly talkative during your massage?
No, they weren't overly talkative
Was the waiting area spacious?
No, it was rather cramped
by Anonymous xxx.xxx.210.121
December 30, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.210.121
December 17, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.165.203
December 17, 2012
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Map and Directions
2192 Sadler Rd, Fernandina Beach, FL 32034