Penny Zimmerman, PT, ATC, IMTC

Penny Zimmerman, PT, ATC, IMTC
Innovative Physical Therapy- Center IMT 828 Paoli Pike West Chester, PA 19380
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
This is a very safe neighborhood and I don't know why someone wrote the review above to the contrary. It's a beautifully renovated house on a tree-lined street with businesses all around. The staff are friendly, the facility is clean and their treatments are safe and gentle. I cannot say enough good things about the various therapists that work here.
by Anne Sam xxx.xxx.214.67
June 12, 2018
I have had physical therapy treatments in the past. Penny's treatment is superior to anything I experienced before. She provides on on one treatment. This treatment was very effective in relieving pain. I also learned a great deal from her.
by Diane xxx.xxx.230.35
July 05, 2017
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I liked the fact that they told me about some exercises I could do at home to speed up my recovery. It made me feel like they really wanted me to get better as soon as possible. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Anne Marie xxx.xxx.80.82
December 18, 2013
Penny has exceptional knowledge regarding joints and organ functions throughout the body and how they influence each other. The staff is very attentive and welcoming. They did as they said they would and sent me additional information about my condition & how to take care of myself through email. I saw improved motion and ability to get back to my everyday life quickly.
by Stacy xxx.xxx.62.216
August 11, 2012
The staff is very warm and friendly. The therapist was very skilled with state of the art advanced manual therapy. I had complete one on one care the entire visit. The manual therapy is called integrative manual therapy and was very gentle, yet extremely effective.

I don't know why the other review said that it was not in a safe area. It is in a wellness center right off of Paoli Pike next to a salon....a very safe area.

I would highly recomment this facility to anyone desires close personal attention and physical therapy that is much more than just exercises and hot packs!
by Erica xxx.xxx.231.153
May 04, 2012
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
by Anonymous
May 23, 2011
Does this provider use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
After your first session, were you still skeptical the physical therapist would be able to help you recover?
No, I was confident in their abilities
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 29, 2011
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