Lourdes Counseling Center

Lourdes Counseling Center
Lourdes Counseling Center 1175 Carondelet Drive Richland, WA 99352
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Consumer Feedback

(4 Reviews)
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
i have been a patient at lourdes counseling center for about 17-20 years its a joke to call them a mental health provider. over the years this place has backslid from a "bunch of mental hearth med nurses. in almost 20 years well say" they have went from a sorta just below average to a risk to your mental and physical safety by going to this provider. i have been a patient here way too long. i think theres maybe 3 actual psychiatrists working there only time i have ever got a visit with a qualified psychiatrist is inpatient
by PIRATES AND THIEVES xxx.xxx.87.219
March 06, 2023
I am changing providers! I am not treated well at Lourdes Counseling center. I tried for hours to reach them by phone today and they are too busy to take calls. I found them sitting talking when I finally just went there in person. The receptionist treated me poorly when I explained why I was there in person. I missed an appointment, and upon realizing it I tried to reschedule an appointment. Now my appointment is more than a month away. Not acceptable. I was lied to. The receptionist said that Lourdes takes calls by 7am this is not true. Just try calling 943-9104. that early. I am tired of being treated subhuman. My needs are real and I will work within the parameters when reasonable. If you do not want me as a patient then just say so. I will be leaving your care for someone that really cares.
by Ms. Sarah xxx.xxx.123.69
May 21, 2015
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.25.150
December 05, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.229.254
June 20, 2011
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