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Saints Memorial Medical Center

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Saints Memorial Medical Center
Saints Memorial Medical Center
(13 Reviews)
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One Hospital Drive Lowell, MA 01852
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Best Case worker.
Amazing
by QK xxx.xxx.47.90
July 28, 2019
My 85 year old father was admitted with pneumonia but had throat cancer. The staff was friendly, helpful, very caring, attentive and knowledgeable. The team that aided us, doctor, social workers, etc. with his hospice placement and life choices were very understanding, kind and compassionate. Everyone was truly a blessing at a very difficult time.
by karenewood62 xxx.xxx.172.138
July 19, 2018
absolutely horribly horrible!!! mis-diagnosed! Given the wrong medication. The Saints is two thumbs down. Go to Lawrence General they are excellent! went to the emergency room for antibiotic. My brother and I were in and out in no time!๐Ÿ‘๐Ÿ‘ with antibiotics~๐Ÿ˜‰
by Not A Lab Rat.... xxx.xxx.3.166
February 29, 2016
I brought my son there for emergency care and everyone was excellent.
by Camille xxx.xxx.114.13
August 07, 2015
Would you recommend this provider to others?
Yes
Does this provider use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you recommend this provider to someone who asks for a referral?
Probably
by Anonymous xxx.xxx.110.3
May 23, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you recommend this hospital to others?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by mark.harmon. xxx.xxx.101.230
January 29, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.123.44
July 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by alice xxx.xxx.25.171
June 21, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.208.100
June 18, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.241.139
May 14, 2013
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Map and Directions
One Hospital Drive, Lowell, MA 01852