St Joseph Mercy Oakland

St Joseph Mercy Oakland
St Joseph Mercy Oakland 44405 Woodward Avenue Pontiac, MI 48341
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The staff from nurses, to respiratory, to housekeeping was so bad. Everyone was always to busy to address my needs or in a hurry. When ask to speak to management regarding my concerns all they could say was " we are doing the best we can". People were heard over talking about how they really don't care, workloads are to much, and constantly complaining about other staff. I would never recommend someone to this hospital nor would I ever send my loved ones here . I will drive to Beaumont for now on.
by Heather xxx.xxx.227.247
March 09, 2019
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.94.23
August 01, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this hospitals's office?
Extremely comfortable; I could have fallen asleep
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.115.129
April 11, 2013
Was this provider's staff friendly?
Yes
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.5.157
November 23, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by tikie xxx.xxx.96.2
September 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.155.40
April 24, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.93.174
April 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.128.10
February 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Ronald xxx.xxx.98.193
February 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.98.98
January 25, 2012
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