Deaconess-Nashoba Hospital

Deaconess-Nashoba Hospital
Deaconess-Nashoba Hospital 200 Groton Road Ayer, MA 01432
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.38.30
February 09, 2014
I had the worst experience. Explained at Check in and wrote on my paperwork that I suffer from PTSD, so half the way into my visit
they bring a prisoner in right next to me who had just tried to kill himself.

They did not even have the decency to close the drap. Inbetween, the new patient and the other patient I had been next to they did not even
CHANGE THE BEDSHEETS. No wonder there is so much MRSA in hospitals.

They charged me for a XRAY that the doctor could not even read since
my religious cross was blocking the area he needed to see.
Though trust me they charged me for this. I have paid 2,000 dollars
so far for this diagnosis of pneumonia, which the CVS clinic had already determined. Nashoba's total bill is close to 4,000.

So if you do not mind lying on dirty sheets, being overcharged, and being next to a violent criminal with the curtain not even drawn, then this is the Emergency room for you.
by Elizabeth Werner xxx.xxx.122.52
October 21, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.242.154
September 09, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this hospital to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.66.123
October 26, 2012
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