The Waterford at Fort Worth

The Waterford at Fort Worth
The Waterford at Fort Worth 6799 Granbury Road Fort Worth, TX 76133
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Consumer Feedback

(2 Reviews)
Environment
1 star average for Environment
Expertise
1 star average for Expertise
Value
1 star average for Value
Recommended
2 star average for Recommended
Staff
1 star average for Staff
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Were the restrooms well-stocked at this provider's office?
No
Did this provider answer all of your questions?
No
by smiity xxx.xxx.82.112
April 01, 2014
I was completely distressed during my appointment. I was unable to relax and ended up having to leave. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. The staff has absolutely no idea how to help my loved one. They definitely aren't qualified. WORST OF ALL, THE DIRECTOR: GILBERT DEMANDED TO DIRECT MY MOTHERS MEDICAL CARE. THIS IS NOT AN ASSISTED LIVING FACILITY, IT IS ONLY INDEPENDENT LIVING.
by SHARON
April 13, 2011
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