Vision Center inside Wal Mart

Vision Center inside Wal Mart
Vision Center inside Wal Mart 5556 Sunset Blvd Ste 600 Lexington, SC 29072
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Outstanding customer/patient experience in every category! From the first minute I stepped inside until I left, I was treated with concierge-level service. Dr. Grant is a wonderful optometrist who took a genuine interest in my needs and made time to get to know me personally. Todd, Robin, Maddie, and especially Karina made my visit an absolute delight. I'm already looking forward to my next exam in 2023. If they had a higher rating than five stars, I would give it. because they deserve it. Cannot recommend them too highly!
by J. Mark Powell xxx.xxx.45.16
October 09, 2022
Absolutely the worst! Taking customer service skills to a new low!
by Disgruntled customer xxx.xxx.162.90
June 06, 2020
Would you recommend this provider to others?
Absolutely Not
Was this provider's staff friendly?
Not Really
Was this provider friendly?
Friendly Enough
Does this provider use current and safe equipment?
Yes
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.154.76
June 04, 2018
Fare warning. Do not even start a conversation with sales representative named "Will". The worst attitude i have ever received at a vision center. I asked him a question relating to contact lense cost and fit he immediately directs me to speak with eye doctor about it. He states that he is in charged of frames not contact lenses. I speak with doctor about lenses fitting my 12 yld and got answers. She then directs me back to sales representative for lens cost. I specifically asked her that i would rather speak with someone other than Will. She directs me to Brittany. She was great and friendly. I asked her a question that i guess she could not answer. And here comes "Will" with the same hurry up attitude. I asked him to slow down and calm down. With a smart attitude pulls the chair and sits down in front of me while im standing. That was the end for me. I asked for my prescription and I'll never return to that location. This is a new crew. I have never had any issues before with this location. Fare warning. Just go to another vision center.
by Juan Vazquez xxx.xxx.239.129
August 10, 2016
Good services and of pricing
by MJG xxx.xxx.169.196
July 03, 2015
Would you recommend this optometrist to others?
Yes
Was this provider's staff friendly?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Was this provider friendly?
Very! The most welcoming office I've visited!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.157.246
March 13, 2014
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.234.241
November 02, 2013
Does this provider have helpful information available online?
Yes, but very little
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Ladybug xxx.xxx.31.242
October 03, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.9.28
April 08, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.195.175
March 19, 2013
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