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Consumer Feedback

(9 Reviews)
5 star average for Service
4.5 star average for Environment
5 star average for Expertise
5 star average for Staff
5 star average for Recommended
I have had FSM done by Dr Matz on my knee and she is a miracle worker. Very skilled, professional and personable.
RR St Paul MN
by Rose Rockney xxx.xxx.8.16
April 03, 2015
They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Nathan Thomas, Jr. xxx.xxx.253.226
November 23, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
by Anonymous xxx.xxx.74.138
August 16, 2013
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.8.26
June 10, 2013
Frankly, after two severe concussions, a cerebral hemorrhage, and extensive heavy metal poisoning, I was looking for a miracle. Dr. Matz has given it to me. The office at O'Keefe and Matz is also gorgeous.
by Anonymous xxx.xxx.74.138
May 25, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the chiropractor offer on-site X-Rays?
No, but they gave me directions to a lab nearby where I could get them
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by DawnYkema xxx.xxx.34.198
January 02, 2013
I've had knee pain for about 8 years and even surgery didn't fix it. I was getting very sedentary because it hurt to walk. Dr Matz worked on it for a total of 2 1/2 hours, gave me frequency specific microcurrent to do at home for the month and now I walk freely with no pain, and no stiffness. I bless her with every step I take.
by Rose Rockney xxx.xxx.8.26
December 06, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
by Michelle xxx.xxx.56.240
August 20, 2012
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Thankful patient!!
May 25, 2011
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