Art Matthews, LPC, MA

Art Matthews, LPC, MA
Closed, no longer in practice Mesa, AZ 85204
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
unsatisfactory
by client1 xxx.xxx.114.200
November 09, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Tim Tucker
April 20, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
March 31, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 23, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 21, 2011
My issue was Generalized Anxiety Disorder and a recent Panic Attack. After the first session, Art correctly diagnosed me as having GAD my entire life. Over a period of 21 sessions, Art was extremely helpful dealing with not only the GAD but with sexual abuse and adult child of alcoholic issues as well as the consequences of a life of anxiety; fear, social isolation, low self-esteem and intimacy issues. He was very reassuring that I had not only survived but successfully dealt with these issues over the years and congratulated me for staying true to my values. He encouraged me to continue to allow my natural personality to shine in order to meet new people and become more involved in the community as well as to keep positive that there is indeed someone "out there" who will appreciate and share my values. He also reassured me that I did not need a Psychiatrist nor medication but to just keep practicing my automatic thought response program and stay in touch with my feelings. I now do things I would not have dreamed of doing in the past. I am testing my boundaries and have confidence in myself that I can indeed keep myself "safe" and instead of retreating, confront not only my feelings but other people who cross my boundaries. Don't suffer, go see Art.
by DH
March 13, 2011
Art is a wise person. His great gift is finding tangible solutions to problems, particularly in managing my anxiety issues. In addition, he is funny and personable, which are wonderful assets in a counseling setting. He is very understanding and easy to talk with. I would highly recommend his services.
by sb
March 01, 2011
come out
by AZgamer1
February 10, 2010
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