Luke Shellenberger, M.D.

Luke Shellenberger, M.D.
Cross Timbers Ear, Nose and Throat Associates 2800 East Broad St Suite 404 Mansfield, TX 76063
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Supper Doctor, he has worked on my ears aa few times, supper Doctor.
by kbrackenridge sr xxx.xxx.220.11
April 11, 2017
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Chuck S. xxx.xxx.248.113
August 27, 2013
Was this ENT Otolaryngologist friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Completely!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.60.6
January 05, 2013
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.251.24
December 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.116.156
June 01, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.182.182
May 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.64.17
May 03, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 25, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I have more than once recommended them to my friends and people I've met. They are the best of the best!
by dana
January 10, 2012
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
July 11, 2011
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