Duca Darol D DVM

Duca Darol D DVM
Duca Darol D DVM 365 Essex Street Saugus, MA 01906
Add a Review

Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I felt like I was bothering them with my questions and concerns with my dog, even though I had an appointment. I also felt the exam was ineffective and rushed, when I asked specific questions the receptionist and vet were talking over each other with conflicting answers. I was unsure who to listen to for advice. I asked about my dog's dry skin, such as causes and a remedy. The vet tech took a used bottle of some spray and sprayed it on my dogs lower back and rubbed it in half heartedly then said I could buy some if I wanted to for 4 bucks. I asked the vet specifically about my dog's ears (she has been scratching incessantly) and he said it could be dust mites! Again no through exam or remedy for that concern. Also they charged me $90 for a pencil-whipped exam with no clear direction or advice to improve my dog's health. What a joke. The place is dirty, while waiting for my appointment (they were late) a flea jumped on my dog. Do not take your beloved pet to this quack and rude assistant!
by stella xxx.xxx.252.19
September 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.48.102
August 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by 10happy pets xxx.xxx.128.94
July 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.161
July 01, 2012
They are very professional and courteous giving you and your pet the attention they deserve. I have been going to Dr Duca for years with cats and now dogs. I love them! Highly recommended!!
by Staci xxx.xxx.119.205
June 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.161
April 18, 2012
Dr Duca is wonderful. I've been going there for years and he's always considerate and never pushy. He provides just the right amount of attention to ensure that my animals have what they need and he answers all my questions. The staff are very friendly and helpful too.
by Anonymous
February 20, 2012
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
Was this provider's office too loud?
No, it wasn't too loud
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous
December 14, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 19, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They are always prepared for my appointment and remember everything about me. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Anonymous
June 22, 2011
Add a Review