Bannister Veterinary Clinic

Bannister Veterinary Clinic
Bannister Veterinary Clinic 8201 East 87th Street Kansas City, MO 64138
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Was this veterinarian friendly?
Absolutely Not!
Did this Provider let you know upfront what the approximate cost of the services would be?
No
Does the provider's staff maintain a professional appearance?
No
by Old Customer, of old owner. xxx.xxx.122.162
May 22, 2014
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this veterinarian friendly?
Not Really
Was this veterinarian able to perform all basic as well as complicated procedures?
They can perform basic procedures, but not really complicated ones
by Anonymous xxx.xxx.231.53
July 09, 2013
The staff here is super rude and not welcoming at all. They would rather talk amongst themselves than to any clients and forget calling them on the phone! When calling them they are super rude to their clients. My dog was having an allergic reaction to her vaccines and the girl on the phone told me she was too busy to talk to me about it and that she was not a doctor so she couldn't help me. When looking for a veterinarian that used to work there they said that they didn't know and if they did they certainly wouldn't tell us anything and HUNG UP THE PHONE.
My family has been going there for approximately 13 years and their changes are for the worst. They are unprofessional, uncaring, inappropriate and rude. I would not recommend them and I am most certainly never going back.
by Anonymous xxx.xxx.135.72
June 03, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.10.253
May 14, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.151.217
April 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Josh xxx.xxx.91.63
June 30, 2012
They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. This provider has very little helpful information available online, and what they do have is hard to find.

When my baby was sick they went above and beyond the scope of service in our time of need and grief...We won't go anywhere else!!
by Anonymous
October 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 13, 2011
Their staff is friendly and welcoming. They are warm and professional, and make the whole experience that much better. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They always take that extra step to make me feel special.. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
February 28, 2011
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