Funk Edward L DVM

Funk Edward L DVM
Funk Edward L DVM 279 Plain Road Greenfield, MA 01301
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They go out of their way to make everyone feel equally respected and cared for. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug, and sent a card when my dogs passed. I have had pets all my life and have never found a veterinary office this good. I would definately recommend Dr. Funk's office to anyone that asked.
by Anonymous xxx.xxx.58.42
April 30, 2013
Would you recommend this animal hospital to others?
If I Had To
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Was the waiting area spacious?
No, but I can always find a seat
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.161.141
April 17, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.188.123
April 01, 2013
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.186.91
March 03, 2013
Although the environmental conditions were very good and the staff knowledgeable, I found that my concerns were NOT listened to by Dr. Funk. Before putting my pet through a series of expensive tests, I told the female vet on duty that I was NOT able to afford much. We agreed to just a couple of tests, which indicated that my pet had an illness that would be very expensive to treat and would be life changing in terms of her quality of life. Before I realized it, she was whisked away to their back rooms and I was told she needed to stay. I was so emotionally wrought at the time that I walked out in a daze. Two days later my bill was over $500! I tried to speak to Dr Funk about the importance of giving clients information and options, but he never heard me.
by anonymous xxx.xxx.65.99
March 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by DA xxx.xxx.63.243
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.112.137
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.188.24
April 18, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 22, 2012
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 27, 2011
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