FT Wright Pet Care and Surgical Center

FT Wright Pet Care and Surgical Center
FT Wright Pet Care and Surgical Center 3339 Madison Pike Ft Mitchell, KY 41017
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Candice Hammer xxx.xxx.162.33
October 22, 2013
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.47.35
September 06, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.200.215
April 24, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.77.40
December 23, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.1.92
December 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Sabine Oaks xxx.xxx.48.111
August 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.191.246
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.223.134
July 23, 2012
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort.
my dog had a simple eye infection that needed antibiotics and pain meds. 180 dollars later, i was walking out the door. i dont care to spend the money to help my dogs, but they are getting rediculous down there!! Im finding a new vet, after many years and a lot of money!! It is really a shame that money drives them now!!!!
by bob k xxx.xxx.42.215
June 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.83.29
May 18, 2012
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