Esplin Kelly DVM

Esplin Kelly DVM
Esplin Kelly DVM 1203 North Main Street Cedar City, UT 84720
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr. Esplin has always gone above and beyond in caring for our dogs. He is great to work with and our family has always been treated well at his office.
by Dennett83 xxx.xxx.196.48
April 06, 2015
Was this animal hospital's staff friendly?
Yes
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office clean?
Yes everything was neat and sterile
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous xxx.xxx.17.137
February 05, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you going to visit this provider again?
Sure
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Erin xxx.xxx.135.129
December 15, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.254.77
June 24, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.134.242
May 14, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.136.143
April 15, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider prominently display their diplomas or business license?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you going to visit this provider again?
Without a doubt!
by Redd xxx.xxx.30.103
February 07, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider have helpful information available online?
Yes
by dog/cat lover xxx.xxx.226.240
February 01, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous xxx.xxx.121.30
October 12, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I got an appointment quickly. I've never had to wait too long. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
April 14, 2011
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