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Tufts New England Veterinary Medical Center

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Tufts New England Veterinary Medical Center

Grafton, MA

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Tufts New England Veterinary Medical Center
Tufts New England Veterinary Medical Center
(16 Reviews)
> Get Phone Number & Directions
200 Westboro Road Grafton, MA 01519
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Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
November 27, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 25, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider welcome questions?
Not at all. They ignored my questions
Are you going to visit this provider again?
Not if my life depended on it
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
August 25, 2011
Did this veterinarian fully explain your pet's condition?
My veterinarian explained, but it was a bunch of terms I just didn't understand
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 03, 2011
I was worried that I must have gotten wrong directions because I was practically out in the boondocks by the time I reached their building. The staff and veterinarian were completely unhelpful when it came to any advice on what I could be doing to keep my pet healthy and happy, they're supposed to be the experts I thought. Tufts withheld information I needed to give consent for surgery. They knew that my greyhound had whipworm which would cause his illness, but withheld the information. Instead, they recommended $4700.00 worth of surgery. Tufts then failed to administer the Panacur that they had prescribed for my dog while he was hospitalized. They diagnosed my greyhound with inflammatory Bowel Disease based on his lack of improvement from the Panacur treatment that, in fact, they had failed to administer. They prescribed prednisone therapy that would make my dog deathly ill because of the untreated parasites. When I complained, Tufts lied to me and told me my greyhound had received the full course of Panacur. I obtained the medical record which showed Tufts had prescribed the Panacur but had not administered it.
by Anonymous
July 20, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. But it was worth the weekly and daily trips.

My Siberian Husky "Husso" had cancer. He was subjected to two operations, 16 sessions of radiation and Chemotherapy four times. My dog was released as a paitient on August 13, 2004. He is now 15 years old as of January 18, 2011 and is still going strong.

We thank the staff and all the care takers. We would love to reach out to Dr. Jennifer Locke to thank her personally for her great decisions during the treatment. She was great!!!

We will always be thankful for our decision to go to Tufts.
by Anonymous
July 05, 2011
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Map and Directions
200 Westboro Road, Grafton, MA 01519