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Crater Road Veterinary Hospital

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Crater Road Veterinary Hosp

Petersburg, VA

Crater Road Veterinary Hospital

Petersburg, VA
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Crater Road Veterinary Hospital
Crater Road Veterinary Hospital
(34 Reviews)
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464 South Crater Road Petersburg, VA 23803
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Elaine Yeatts xxx.xxx.230.43
November 20, 2013
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. My pet seemed pretty anxious to leave compared to other places we've been too. It would have been better if this veterinarian had just tried a little harder to be more compassionate. I don't know of anywhere else that would've taken better care of me. I had a great experience. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by anita sykes xxx.xxx.2.101
November 14, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.73.163
July 03, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous xxx.xxx.56.17
May 16, 2013
My mother use to work here Kris Ballard! Always wanted to work here! Its great they treat their clints great!
by Jessica xxx.xxx.247.195
December 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.52.178
August 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.45.26
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Gracie the Cat xxx.xxx.244.81
July 21, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
February 23, 2012
Did they follow up with you after your appointment?
Yes.
by Anonymous
December 28, 2011
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Map and Directions
464 South Crater Road, Petersburg, VA 23803