Highland Park Animal Hospital

Highland Park Animal Hospital
Highland Park Animal Hospital 4270 Northwest 6th Drive Des Moines, IA 50313
Add a Review

Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you feel safe in this provider's care?
Yes
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.93.171
April 25, 2013
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you and your circumstances at every appointment?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.1.138
April 15, 2013
Did this provider answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous xxx.xxx.194.131
December 29, 2012
by Anonymous xxx.xxx.16.1
November 13, 2012
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.217.214
November 05, 2012
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.49.29
October 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.205.9
September 05, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 26, 2011
This is an incredible group of veterinary staff who truly care about animals and their well-being. They ensure that their customers are thoroughly informed about all treatment options for their pets, and they treat each and every animal patient with love and compassion. Highly recommended!
by Anonymous
December 21, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you going to visit this provider again?
Sure
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 13, 2011
Add a Review