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Austerman John W DVM

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Austerman John W DVM
Austerman John W DVM
(24 Reviews)
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109 North Broad Street Mooreland, IN 47360
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Amazing vet. Definitely recommend.
by Jay xxx.xxx.5.45
November 07, 2015
he is always willing to go that extra mile he is the best
by mary xxx.xxx.111.30
March 31, 2015
he is fair kind and very loving to animals his staff is very kind and if you need to put a loving pet down he is very helpful
by Lynda Alberson xxx.xxx.192.15
October 03, 2014
Was this animal hospital's staff friendly?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous xxx.xxx.163.160
February 24, 2014
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Jill xxx.xxx.172.44
February 12, 2014
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Would you recommend this animal hospital to others?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous xxx.xxx.163.185
October 26, 2013
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.98.50
October 23, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.32.85
June 05, 2013
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.243.233
May 21, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.243.89
May 20, 2013
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Map and Directions
109 North Broad Street, Mooreland, IN 47360