Rebecca Latham, DVM

Rebecca Latham, DVM
Heritage Animal Hospital 130 Arrow Road #101 Hilton Head Island, SC 29928
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr. Latham and her staff are the best!! They are patient and kind. I've never been to a Vet that will actually sit on the floor with your dog and talk, pet, and play with them prior to doing their check up! She explains everything she's doing during the check up and answers all your questions thoroughly. I wouldn't go anywhere else!!
by Christie xxx.xxx.22.27
January 14, 2016
Dr. Latham responded very quickly to our emergency call on a Sunday. She examined our cat very thoroughly and gently. She immediately took action to help her feel better. The facility was clean and the attention competent. We appreciated the follow up phone call.
by Marble xxx.xxx.215.127
August 13, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.137.34
June 09, 2014
I was very pleased with my experience at Dr. Latham's office. She and her staff professional and extremely compassionate. Dr. Latham is an excellent Vet as well as an upstanding member of our community, as she cares for all animals including those outside her practice!
by Anonymous
May 19, 2011
In Feb of 2007 I had all the required blood tests, etc for a tooth cleaning for my dog Pooh. The morning of the 27th I took her to Dr. Latham. The dog would spend the day for the procedure and recovery. I was at work about a minute from the vet office. When I called the staff seemed slightly nervous, I thought a little strange, but thought nothing of it. They said to make sure I was there at closing to pick up my dog. I arrived between 5 and 5:30pm, paid my bill and waited. Dr. Harris left an exam room, walked right past me, never said a word or acknowledgment, and shut the door to his office. Staff member Megan came out and seemed extremely nervous. She said to make sure I was able to call Dr. Latham in the event anything was wrong. Dr. Latham herself and left early in the day. Megan instructed a young thin girl who could barely lift my dog to carry her in the elevator down to my car. My dog was limp, vocalizing, eyes open and fluttering, with white tongue hanging out, and I learned later was fully unconscious in a coma. I didn't realize it and asked the girl why my dog looked like this. She said "Didn't you already speak to someone?" The dog slid out and nearly fell to the pavement as the girl was placing her. The girl apologized for the hair getting all over my car, as if that was the issue. I very naively accepted that the dog was OK and left the hospital. I tended to her and waited for her to "wake up" and eat, but she never recovered. Urine spilled out when I picked her up to move her. I called Latham at home between 8 and 8:30pm, whereby she would research and call me back. So she calls me back and says that due to the anesthesia (after first telling me she didn't give her much due to her age)Pooh's respiratory system was collapsing and she was dying. There was no treatment apparently. I said that I picked her up during business hours and she could have been treated then, and that to go down to the 24 hr vet in Savannah would take another hour. She said "potentially." I said I was never even given the option of further treatment early in the day and the staff said she was fine when clearly she wasn't. Pooh died around 11pm in my arms, and I had to feel the slower and slower breathing just before the death shudder as she passed. The worst part is my memory of how she resisted and didn't want to go into the vet office, and I forced her in the door thinking I was doing something good for her. The next day I spoke to Latham, and she pretty much just defended Harris saying he checked her at 4pm and she wasn't bad. I took her to Dr. Colorado's office for cremation, as I didn't want Latham's office or staff to have one more thing to do with Pooh. I asked at the counter for a refund and they only gave me a refund for the bottle of pills that she could never have taken anyway since she left the hospital in a coma. I wasn't in a state of mind to argue. Dr. Colorado advised me that no animal leaves her office until it can walk. Pooh wasn't even conscious when she left Heritage Animal Hospital. Latham acknowledged that I received my dog without being informed of her condition, and said "It will be addressed" although she never elaborated on what "it" was or what "addressed" meant in this case. The only individuals to have any negative consequences of this botched procedure are me and my dog Pooh.
by Anonymous
October 06, 2010
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