Iowa State University - Veterinary Clinic- Small Animal

Iowa State University - Veterinary Clinic- Small Animal
Iowa State University - Veterinary Clinic- Small Animal 1825 Vet Medd Ames, IA 50010
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Was this animal hospital's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.40.233
July 01, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this veterinarian friendly?
Extremely Friendly
Would you refer this provider to a family or friend?
Yes
Would you recommend this animal hospital to others?
I Already Have
Did you feel safe in this provider's care?
Yes
by Michele xxx.xxx.120.225
June 28, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this veterinarian friendly?
Extremely Friendly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.205.89
June 12, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.183.25
May 17, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.71.21
April 25, 2013
Was the waiting area spacious?
Yes
Did this provider have reasonable prices?
No, it was expensive.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.207
March 14, 2013
This is not the place to go for routine everyday pet needs, like flea meds, vaccinations, & dental cleaning. They will charge you up the whazoo, for every little thing, as well as for things you didn't ask for or need.

I asked the vet there to tell me how to express my dog's glands so I could do it on my own at home. I did it myself in the office, and then I was billed for it. Yup, you heard right! They charged me for expressing my own dog's glands. Unbelievable.

Anyhow, that just about describes this place and their relationship with clients in a nutshell. Their goal is to make you suck every last dime out of you that they possibly can. The wait list for a dental cleaning is over two years, and costs more than twice the cost of other local vets. Because it is a teaching hospital, they take their time, and the poor dog is put under far longer than is healthy.

The only thing they are good for is maybe emergencies, but frankly the vet in Gilbert responds immediately too even in the wee hours of the morning. And it cost much less.
by Brevity xxx.xxx.220.191
November 18, 2012
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous xxx.xxx.217.186
November 18, 2012
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office clean?
Yes everything was neat and sterile
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.20.174
November 17, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider rush your appointment?
No
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.10.7
October 15, 2012
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