Daystar Counseling Center

Daystar Counseling Center
Daystar Counseling Center 748 Tell Street Athens, TN 37303
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.45.156
February 03, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by sheila xxx.xxx.113.96
January 29, 2013
The director did our marriage counseling and was extremely rude to me. She got mad at me because I did not agree with her on an issue. She rolled her eyes at me, saying "you just don't get it do you?" She also ended the session early when I continued to disagree with her saying "we are done here." She also said she "felt very sorry for me." I would not recommend this counseling service to anyone. I hope there are good counselors there but I will not go back to find out.
by C.Boring xxx.xxx.255.74
April 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.210.230
April 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.235.29
February 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.237.244
January 25, 2012
They really go out of their way to make their patients feel comfortable and welcome. They were very friendly. They are completely committed to helping me as long as it takes. It was nice to hear how much the staff respected each other. . The staff really knows what they're doing. The therapist was patient with me. Expressed care and genuine concern for my well being.
by Donna
September 21, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 20, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
April 20, 2011
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