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Clinical Associates of East Texas

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Clinical Associates of East Texas
Clinical Associates of East Texas
(9 Reviews)
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2010 Sybil Lane Tyler, TX 75703
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Jana Brown, LPC,NCC is already helping me a great deal. I don't feel judged when I speak with her. I'm very comfortable opening up to her. I think Jana Brown is made for this job and I'm lucky to have found her. I've already referred her to a friend of mine. I'm confident in Janna's abilities. Thanks for listening!
by AJ xxx.xxx.111.31
July 30, 2015
Would you recommend this counselor to others?
Yes
Was this counselor friendly?
Yes
by Anonymous xxx.xxx.51.249
October 31, 2014
Does this provider maintain a professional appearance?
Absolutely
Did you leave feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this counselor provide a comfortable chair for you during the session?
Extremely comfortable; I could have fallen asleep
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.34.195
March 07, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.39.243
January 19, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.119.132
November 16, 2012
The office staff can be a bit brusque especially on the phone. Once I got to know them they were much better. The care I received was outstanding and I would recommend them to anyone.
by Colleen xxx.xxx.109.65
August 21, 2012
The office staff is always rude, especially if you need to ask a question regarding appointments/scheduling! I like the professional staff but the clerical really need to be more polite and helpful...if they dont want to be maybe they should not be in service oriented business. I am very offended by the way the office treated me on the phone. If i were a patient...not the patient but was getting info for patient, I would not go back!!!!!!
by zippy xxx.xxx.97.147
August 20, 2012
Per my insurance request I went for counseling. I did not know anyone there so I simply chose a name, Rhonda McKinzie. She was very helpful to me. I would recommend her to anyone.
by Glenda Culberson xxx.xxx.110.16
January 17, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 27, 2011
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Map and Directions
2010 Sybil Lane, Tyler, TX 75703