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Wilfred R Cameron Wellness Center

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Wilfred R Cameron Wellness Center
Wilfred R Cameron Wellness Center
(9 Reviews)
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240 Wellness Way Washington, PA 15301
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was the staff friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious enough?
Totally
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.171.86
September 25, 2014
Was the staff friendly?
Not Really
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you recommend this provider to others?
Absolutely Not
Was the office accommodating when booking an appointment?
Not really
Did the environment feel well thought out with a holistic approach in mind?
I believe they tried to provide a holistic experience but they missed it in several areas.
by Anonymous xxx.xxx.158.168
August 05, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
I Already Have
Was the staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Kathy xxx.xxx.149.226
July 04, 2014
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.115.9
May 29, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.154.102
December 31, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the staff friendly?
Friendly Enough
by Anonymous xxx.xxx.162.89
November 06, 2013

Customer service policies that are absolutely unreasonable. First my son attends swim classes there and has for about 6 months. Great experience and service. Joe the teacher is awesome. My wife is on a trial membership there that we won through a charity event. Good cause and community outreach. Now the bad, my wife wanted to take our 3 year old son swimming at the pool on a friday night which is free for members. However, if Dad wants to watch, it costs $15 just to watch. Not looking to get in the pool or sneak on a machine, just watch. Cameron isn't cheap, $65/month for one person + $50 for my son to get swimming lessons. The website ABOUT US section raves about their customer service and commitment to excellence, but I have to question two things here, one the person behind the desk was I'm sure just following the policy and enforcing it to a T with an iron first personality...go away, you can't stay message. I would have accepted, It's OK this time, but not next time approach, instead I waited in the car while my son had a great time and my wife was angry and reconsidering her desire to join the facility. I am not sure I blame the desk person or the organization for this -driven for excellence customer service policy-, but I have to say for a organization that has looked to the community to help with donations and charitable giving...it may have lost touch with its family oriented mission.
by 84chris xxx.xxx.208.131
March 15, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.8.114
June 28, 2011
by Anonymous
May 28, 2011
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Map and Directions
240 Wellness Way, Washington, PA 15301