Asylum Health & Racquet

Asylum Health & Racquet
Asylum Health & Racquet 280 Wilbraham St Palmer, MA 01069
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Consumer Feedback

(4 Reviews)
I go to the “GYM” four mornings a week for a hour.
I am always greeted with a smile as I enter, l
am extremely empress how clean and well maintained the equipment is kept and locker room. As I am working out I observed one of the staff cleaning.
by George xxx.xxx.77.15
May 14, 2022
This gym is always clean, changing rooms spacious and equipment up-to-date.
by Karen P xxx.xxx.197.41
August 24, 2017


Please be careful if you join this gym. I paid with my credit card and the gym was able to access my account each month. After changing the credit card after paying my fees for over a year, I spoke with the owner and explained I did not want to continue the membership. He said it was fine and if I ever wanted to come back, to give him a call and let him know. A month later, I got a Notice from the Western Mass Credit Corp for $201.33!!! I understand you sign a contract, but if this is the way the Asylum gym wants to run it's business then it is not for me!!! They have just contractually sealed the fact that I will NEVER return to this gym and that I will let anyone know that will listen about their poor business practice. This is NOT the way to earn client loyalty or to gain new clients. Highly disappointed.
by Brig xxx.xxx.160.51
August 17, 2015
Did this provider seem irritated to be working with you?
No, they were polite
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.176.221
January 10, 2013
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