Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Yes, they made me feel like I shouldn't have called
                        
                        
                            Was this provider's office easy to locate?
                        
                        
                            I got lost, but eventually found it
                        
                        
                            Does this health club have amenities (sauna, racquetball courts, etc.)?
                        
                        
                            No, they have nothing!