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Peninsula Wellness Center

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Peninsula Wellness Center
Peninsula Wellness Center
(25 Reviews)
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2920 2nd Avenue Marina, CA 93955
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Consumer Feedback

(25 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Just DO NOT try to cancel your membership! We tried repeatedly to cancel and the staff claimed it must be done in person, so I went there several times and no one had time to meet with me. The man at the front desk said you have to sit down with the membership specialist so I waited for over an hour each time and still no membership specialist so I asked the man at the front desk to speak with a manager and he said he is the manager but will not be able to help me with cancelling and proceeded to smile at me. I wrote them a letter of cancellation and left it at the front desk. We continued to recieve monthly invoices in which we contacted them and informed them that we had cancelled in writing. "No sir, you must submit your cancellation on our cancellation form only" They have now sent a collection agency after us for $. This has now been going on for an entire year. January 15th 2014 my wife called in to speak with a manager and Kristen Drinovsky said she is the manager and was completely rude to my wife telling her that she can speak when she says she can speak. Nice facility, BAD BUISNESS!!!
by Kasey Dority xxx.xxx.211.101
January 15, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.157.0
June 23, 2013
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Eddie xxx.xxx.196.153
November 12, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider give unbiased advice?
Yes
Does this health club offer group fitness classes?
Yes
by Anonymous xxx.xxx.241.224
November 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.220.65
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.245.78
April 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.230.251
February 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.80.224
January 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.98.28
January 26, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.125.245
December 06, 2011
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Map and Directions
2920 2nd Avenue , Marina, CA 93955