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Kaiser Permanente Health Care Gwinnett Medical Center

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Kaiser Permanente Health Care Gwinnett Medical Center
Kaiser Permanente Health Care Gwinnett Medical Center
(9 Reviews)
> Get Phone Number & Directions
3650 Steve Reynolds Blvd Duluth, GA 30096
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.144.198
February 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.120.144
August 10, 2012
I love Kaiser. My only issue is with scheduling. I have a very popular doctor and I cannot schedule appointments online. It's very hard to get through to their appointment line. I've been transferred to my doctors advice nurse and been on hold for over 20 minutes ( I have a display phone, I can see how long) with no answer, or an answer and then hang up! I wish it were easier to talk to someone, although evisits are very handy.
by Maery xxx.xxx.3.16
April 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.241.19
February 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.230.237
February 03, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
December 19, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you going to visit this provider again?
Without a doubt!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 31, 2011
Was this provider's office too cold?
No, it was fine
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to make an appointment with this provider?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 30, 2011
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 14, 2011
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Map and Directions
3650 Steve Reynolds Blvd, Duluth, GA 30096