Michael Osborne, Agency Owner

Michael Osborne, Agency Owner
Osborne Insurance Services 5316 Six Forks Rd 110 Raleigh, NC 27609
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this insurance agent to others?
Yes
Did this provider answer all of your questions?
Yes
Did this provider seem current about the latest advancements in their field?
Definitely
Would you refer this provider to a family or friend?
Definitely
How would you compare this provider to others in his/her field that you have visited?
Wonderful
by Anonymous xxx.xxx.219.10
October 14, 2014
Great customer service here. They are so friendly and knowledgeable about the right plan to fit my needs. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Art W xxx.xxx.208.41
December 02, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.149.166
October 22, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.115.5
April 08, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.9.153
February 26, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.7.223
December 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Meritare xxx.xxx.219.25
August 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.161.34
May 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.226.44
January 26, 2012
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 15, 2011
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