I have had my major medical with Goodwin Insurance for several years and I will say the coverage and experience has been great. Richard helped my wife and I choose a plan that had a somewhat high deductible ( to keep the plan affordable ) but with good coverage and an HSA which is great. We have two children and this plan has been a lifesaver. Our daughter had one ER visit and our son has had 2 or 3 allergic reactions that required a quick trip to the ER. I am glad we have the coverage and a guy like RIchard to guide us through the confusing world of health insurance. One big thumbs up for our family.
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.