Careone At Dunroven

Careone At Dunroven
Careone At Dunroven 221 County Road Cresskill, NJ 07626
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Consumer Feedback

(7 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
DO NOT send your loved one to this facility. Their unprofessional, lack of care and lack of KNOWLEDGE put my mother in the ICU! The nursing staff was so rude and bothered by our questions and concerns maybe they should have taken us more serious because we obviously knew more than them.
by JB12 xxx.xxx.172.194
May 25, 2016
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.73.161
October 17, 2013
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Would you recommend this nursing home to others?
Absolutely Not
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.116.166
June 15, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.99.48
November 09, 2012
Did they follow up with you after your appointment?
No, but they said they were going to!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Are you going to visit this provider again?
Not if my life depended on it
by anamount xxx.xxx.99.48
October 25, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.99.48
September 17, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 05, 2012
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