Chaparral Winds Retirement Community

Chaparral Winds Retirement Community
Chaparral Winds Retirement Community 16617 North West Point Parkway Apt 150 Surprise, AZ 85374
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.53.195
April 30, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Don xxx.xxx.64.86
December 20, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider use current and safe equipment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
May 04, 2011
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